Certified Microsoft Dynamics 365 Partner - Est. 1993 - Melbourne - Sydney

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Certified Microsoft Dynamics 365 Partner
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Our process

From First Call ToGo-Live and Beyond.

An established eight-step methodology that enables delivery with low risk and high confidence, tested over 30 years of experience in Dynamics 365 Implementation. It can be a first-time rollout, a project based on a legacy Microsoft Dynamics AX deployment, or a project in which you had to rescue a failed ERP implementation; the same general process applies.

Work With UsSee Our Work

Guidance Steps

Let’s Get You Through The Process

Step 01

Schedule a Call

We speak on the phone or by email about your business needs and plan what’s next.

Step 02

Project Initiation

A guided discovery dialogue conversation with your finance, operations, HR or CRM needs — and your organization's best path towards Dynamics 365.

Step 03

Understanding Requirements

Each company has unique requirements. Before we start changing anything in your processes, policies and compliance requirements, we map them in detail.

Step 04

Data Migration

When the migration is well planned, the risks are minimised and no surprises or lost records will result from the migration.

Step 05

Testing

System functionality is verified throughout implementation so that your team sees Dynamics 365 working at full capacity before it's ever live.

Step 06

User Training

The most crucial step. Role-based training with support to ensure that your team is confident from the off.

Step 07

Go Live

The new system is officially handed over and made available to your users, and DHRP is on hand throughout the transition.

Step 08

Support

Go-live is not the finish line! Ongoing maintenance with the support team in Australia for Dynamics 365 ensures the system continues to run at peak performance, resolving issues quickly, monitoring performance and safeguarding your investment over time.

Dynamics 365 HR and payroll team

Built By DHRP

Our Process is Different But In What Ways?Our Process is Different But In What Ways?

The majority of ERP issues begin not in the software, but in the rushed process. Each DHRP experience is designed to help eliminate the uncertainty:

Planned from day one, not bolted on, ERP and CRM Integration Services.
ANZ compliance throughout the requirements gathering, and not added on later.
Management of the entire consultant project, rather than having to share a consultant across five projects
Contact with the team for help on issues that arise in the first few weeks after go-live.
A team of consultants who remain accessible after the project is over, to provide support and guidance for future enhancements and improvements.