Certified Microsoft Dynamics 365 Partner - Est. 1993 - Melbourne - Sydney

D365 for Sales

Build CustomerRelationships withDynamics 365 for Sales.

Close more deals and strengthen your sales process with automation, data-driven insights, AI-powered capabilities, and personalised customer engagement.

Dynamics 365 Sales dashboard

Trusted By Government, Non-Profit & ASX-Listed Companies

Wilson Security
Microsoft
Pepperstone
Wilson Security
Pacific HVAC
IPH
NPS MedicineWise
Pacific Ventilation
Wilson Security
Microsoft
Pepperstone
Wilson Security
Pacific HVAC
IPH
NPS MedicineWise
Pacific Ventilation

Dynamics 365 Solutions

What is Microsoft Dynamics 365 for Sales?

Dynamics 365 Sales dashboard overview visual

Microsoft Dynamics 365 Sales CRM is a customer relationship management solution designed to help businesses manage their sales processes, customer relationships, leads, opportunities, and sales pipelines.

Dynamics 365 Sales helps sales teams organise customer information, manage opportunities, improve sales forecasting, and identify actions that can help move deals forward. It also integrates with Microsoft 365 applications, including Outlook, Microsoft Teams and LinkedIn, optimising sellers' work with customer and sales information within familiar Microsoft tools.

For organisations looking for enterprise sales CRM software Australia, Dynamics 365 Sales offers a scalable platform with sales automation, reporting, AI-powered insights, and tools designed to improve seller productivity.

How Does Sales Affect Your Business?

Changing customer expectations, longer buying journeys, and growing competition can make it harder for sales teams to deliver personalised experiences and close deals efficiently. Common challenges include:

  • One strong product alone does not guarantee sales
  • Lack of customer trust and brand value
  • Insufficient time spent on prospecting
  • Misalignment between sales and marketing teams
  • Difficulty creating personalised customer experiences
  • Inconsistent discovery calls and meetings
  • Ineffective management of customer and sales data

Dynamics 365 Sales can help businesses address these challenges by connecting customer information, sales activities, pipeline data, and insights within a central CRM platform.

Dynamics 365 Sales dashboard automation visual
Sales dashboard preview

How does Sales Affect Your Business?

Sales is an experimental art. With AI hitting the market and consumer choices changing every other minute, it has become challenging for sales managers to keep up with the process. You can choose how you want to sell. Instead, these are the times when the buyer wants to buy. So, the customer journey has to be according to your audience. Management is now beyond just handling multiple customers and payments. It is about the process of your offer and whether your audience responds well to it or not.

Besides, the purchasing cycles are getting longer because wallets are getting tighter. People are taking more time to make decisions, and they can find more objections in the process. Moreover, experts say that 53% of sales professionals say that personalizing the buying procedure to each customer will become more crucial in the future. So, how can one prepare their business for all of these challenges? First of all, identify every possible challenge coming your way.

So, how can one prepare their business for all of these challenges? First of all, identify every possible challenge coming your way.

  • One solid product doesn’t guarantee sales
  • Lack of brand value and trust
  • Not spending much time on prospecting Misalignment of Sales and Marketing Teams
  • Making Personalized offers for each customer
  • Not planning a Discovery Call or Meeting
  • Ineffective Data Management

What Can Dynamics 365 Sales Do for You?

Can it help you optimize your sales process? Sales success is dependent on efficiency, customization, and adaptability. Dynamics 365 Sales is a powerful tool for improving all parts of your sales process, from lead generation to deal closing and beyond. The platform offers contextual information, B2B/B2C buyer insights, and social trends to help in relationship selling. Furthermore, AI-driven insights help to increase sales, and configurable dashboards allow for specific business insights.

Sales analytics workspace
Sales dashboard preview

Businesses may use Dynamics 365 Sales to improve client interactions, shorten time-to-market, and make proactive decisions to ensure a successful sales transition.

  • Build Relationships
  • Find new buyers
  • Keep track of buyers
  • Get a unified view of interactions
  • Manage the pipeline in a single workspace
  • Boost Seller Productivity
  • Minimise routine tasks
  • Adapt to unforeseen circumstances
  • Increase forecast accuracy
  • Improved sales accelerator worklist items to fulfil tasks quickly

Dynamics 365 For Sales

Dynamics 365 For Sales Features

Speed up the Process of Digital Selling

Use the priority pipeline tool to receive call reminders, conversation intelligence to assess call recordings, and real-time collaboration to complete deals faster.

Implement Microsoft Viva Sales 

By automating CRM data input and providing AI-powered intelligence to sellers in Microsoft 365 and Teams, Viva Sales boosts seller productivity and free up more time to focus on sales.

Real-time Recommendations

When salespeople are on the phone or in a meeting with a customer, conversation intelligence automated by Dynamics 365 sales copilot automatically presents suggestions. It offers advice in real-time, making remote selling more successful than in-person sales.

Opportunity Scoring

This is a scoring approach that uses artificial intelligence to evaluate and assign a score to potential sales opportunities. This enables firms to concentrate their efforts and resources on the transactions that are most likely to succeed.

Advanced Insights to Increase Sales Profitably

Provide contextual AI-driven insights to the sales team, allowing them to sell smarter and recreate successful sales calls using conversation intelligence.

Integration with Microsoft products

Improve the user experience with built-in integrations for Office 365, LinkedIn, Cortana Intelligence, Power Apps, and Power Automate , among other Microsoft products.

Microsoft Dynamics 365 Sales pricing

Professional

Dynamics 365 Sales

$ 65Per User/ Month

This package of Dynamics 365 sales offers you features and access to abilities such as core sales force automation along with Microsoft 365 interoperation and reporting.

Get started

Enterprise

Dynamics 365 Sales

$ 95Per User/ Month

This package is suitable for enterprises dealing with larger-scale sales. They can access sales force automation that comes with contextual insights, AI, and advanced customization.

Get started

Premium

Dynamics 365 Sales

$ 135Per User/ Month

It offers you Dynamics 365 Sales Enterprise plus prebuilt, customizable intelligence solutions for sellers and managers.

Get started

Microsoft Relationship Sales

Dynamics 365 Sales

Price: VariablePer User/ Month

It includes Dynamics 365 Sales Enterprise plus LinkedIn Sales Navigator.

Get started

How does DHRP Stand Out?

DHRP team holding brand letters

We, as a certified Microsoft Partner, have all the perks you need to streamline your business using Microsoft products. To customize them or implement the solutions for a scalable business of yours, we have experts with years of experience. Ultimately, we focus on your business growth and offer the following expertise to help you achieve your goals.

We configure and adapt Dynamics 365 Sales to meet your specific requirements and business objectives. You may count on our knowledge even in difficult circumstances.

Count on our specialists to assist you in making informed selections about Dynamics 365 Sales and developing a solid strategy for increasing your sales with this software.

Through specialist Dynamics 365 Sales support services, we help you adapt to changing business conditions and ensure streamlined sales continuity.

Our team works on an on-demand basis, which means that the expenses are not based on a subscription model; rather, you pay only for the hours used.

Ready to Improve Your Customer Journey According to the Modern Needs?

Dynamics 365 Sales is all you need to automate the sales process and personalize engagement from the initial stages.

Dynamics 365 Sales dashboard consultation visual

Faqs

Ask Questions! It's Your Right To Know!

Still have questions? Our team is happy to help.

Get in touch

A review is useful when leads are tracked in separate spreadsheets, follow-ups are inconsistent or pipeline reporting is difficult to trust. Agree on the information sales teams need at each stage of an opportunity.

Define your sales stages, lead ownership, customer data requirements and reporting priorities. Review existing records for duplicates and involve sales users in validating the proposed workflows.

The timeline depends on the agreed scope, data quality, integrations, configuration and availability of your team for testing. Define these requirements during discovery before committing to a rollout schedule.

Tell us about your current systems, the challenges you want to solve, the teams involved and any target dates. Use the form below to share your requirements and discuss the next steps.

Get in Touch with us Today!

We'd love to hear from you. Please fill out this form.

Security Check7 + 6 = ?