Certified Microsoft Dynamics 365 Partner - Est. 1993 - Melbourne - Sydney

Microsoft Power Platform

Microsoft CopilotStudio Development Servicesin Australia and New Zealand.

Create smart virtual agents, custom chatbots and automation solutions using Microsoft Copilot Studio. DHRP offers businesses AI-driven customer and employee experiences by providing them with Microsoft Copilot Studio development services throughout Australia and New Zealand.

Microsoft Power Virtual Agents chatbot builder

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Pacific Ventilation

Microsoft Power Platform

Power Virtual Agents to Microsoft Copilot Studio

Power Virtual Agents chatbot creation dashboard

As Microsoft continues to broaden its conversational AI capabilities, it has integrated Microsoft Power Virtual Agents into Microsoft Copilot Studio to enable the creation and administration of AI agents across a wider area. Whether you're seeking Power Virtual Agents to Copilot Studio guidance or Power Virtual Agents consulting services, DHRP can assist you in planning the migration and creating your new Copilot Studio solution.

Connect Power Pages and Copilot Studio for Customer and Vendor Portals

Bring together Microsoft Power Pages and Copilot Studio to create external-facing digital
experiences with customer, partner and vendor portals supported by AI-powered virtual agents.

  • Offer secure low-code customer and vendor portal development.

  • External website agents can be created with Copilot Studio.

  • Customer and vendor support powered by AI.

  • Business system integration, such as integration with Dynamics 365.

  • Access and permissions using authentication and Dataverse access.

Microsoft Power Platform

Create custom AI Chatbots and IVAs using Copilot Studio

Microsoft Copilot Studio allows businesses to build custom AI Chatbots and intelligent Virtual Agents to communicate with users, access business knowledge and business systems. DHRP builds solutions based on individual customer service and employee support and business needs.

Custom Copilot Studio Bot Creation

Create customised conversational experiences focused on your organisation's users, business information and processes.

Intelligent Virtual Agent Development

Develop virtual agents to answer questions, deliver information and support specific interactions throughout the customer and employee experience.

Build Enterprise AI Virtual Agent

Develop enterprise-ready agents powered by AI that seamlessly integrate with relevant business data and systems, providing a more seamless and user-friendly experience for customers.

AI Chatbot Implementation

Integrate custom AI chatbots into the Microsoft Power Platform framework, including functionality and integrations tailored to your business.

Chatbot access and support workflow

Copilot Studio Development, Consulting and Customer Service Integration

DHRP offers Microsoft Power Platform virtual agents consulting services for ANZ, assisting businesses to plan, build, and deploy Copilot Studio-based solutions within their Microsoft business solutions.

Copilot Studio Development Services

Create personalised agents and conversations according to your business needs.

Power Virtual Agents Consulting Services

Help organisations that continue to work with Power Virtual Agents or are moving away from Power Virtual Agents to Copilot Studio.

Copilot Studio Customer Service Integration

Embed Copilot Studio agents into customer service journeys to respond to common queries, offer context-appropriate information and assist customers.

Microsoft Copilot Studio Automation Solutions

Integrate Copilot Studio with the capabilities of the Power Platform to enable business processes and automate repetitive actions, and link the conversational experience to workflows.

AI Chatbots for Business Applications

Create AI chatbot experiences for enterprise use cases, with relevant business knowledge, integrations and user experiences.

Build a Knowledge Base for Copilot Studio Virtual Agents

Copilot Studio agents can be integrated with Microsoft and third-party applications using the supported connectors, the knowledge source, workflow, and more. Thus, your virtual agents can access the information and systems that are appropriate for your business.

  • Dynamics 365
  • Microsoft 365
  • SharePoint
  • Dataverse
  • Power Automate
  • Power Pages
  • External business applications
Power Virtual Agents licensing setup

Embed Enterprise AI Virtual Agents

DHRP consultants and delivery team

DHRP facilitates the adoption of conversational AI concepts and tools by Australian and New Zealand businesses into the real world with the implementation of Copilot Studio. From a customer support bot to an employee virtual agent, an enterprise AI chatbot or automated business experience, the solution can be tailored to address your business needs.

Customer Support Bots

Provide customer-friendly experiences that enable conversations to help customers find answers and access support.

Employee Virtual Agents

Provide employees with an AI-powered internal information, policy, procedure and business resource locator.

Enterprise AI Experiences

Create virtual agents and chatbots for specified business scenarios in customer and employee engagements.

Power Platform Solutions

Connect Copilot Studio with Power Platform technologies to facilitate connected AI and automation solutions.

Faqs

Most Frequently Asked Questions

Still have questions? Our team is happy to help.

Talk to Experts

Yes. As Power Virtual Agents has evolved, Microsoft has integrated it into Microsoft Copilot Studio. Copilot Studio for Power Virtual Agents to Copilot Studio is now available for businesses who want to leverage Copilot Studio's tools to build and manage their conversational AI and agent solutions.

To help businesses understand their current Power Virtual Agents environment and plan for moving to Copilot Studio, DHRP can provide a business assessment. Migration or redevelopment should be evaluated on a per-bot/per-integration/per-knowledge-source/per-business-case basis and will depend on the types of bots, integrations, knowledge sources and business requirements.

Copilot Studio can be used to build virtual agents and conversational experiences using AI to provide customer support, employee assistance, knowledge access, and business processes. Agents can interact with business information and interact with supported systems and tools.

Yes. Using Microsoft's capabilities, Copilot Studio can be deployed into Dynamics 365 and customer service environments. This can enable virtual agents to work with customers, give information and help with specific customer service actions.

Yes. Copilot Studio enables the creation of tailor-made conversational AI experiences to meet specific business needs. Organisations can develop agents employing related knowledge sources and link them to supported Microsoft and external business systems.

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