Custom Copilot Studio Bot Creation
Create customised conversational experiences focused on your organisation's users, business information and processes.
Create smart virtual agents, custom chatbots and automation solutions using Microsoft Copilot Studio. DHRP offers businesses AI-driven customer and employee experiences by providing them with Microsoft Copilot Studio development services throughout Australia and New Zealand.

Microsoft Power Platform

As Microsoft continues to broaden its conversational AI capabilities, it has integrated Microsoft Power Virtual Agents into Microsoft Copilot Studio to enable the creation and administration of AI agents across a wider area. Whether you're seeking Power Virtual Agents to Copilot Studio guidance or Power Virtual Agents consulting services, DHRP can assist you in planning the migration and creating your new Copilot Studio solution.
Bring together Microsoft Power Pages and Copilot Studio to create external-facing digital
experiences with customer, partner and vendor portals supported by AI-powered virtual agents.
Offer secure low-code customer and vendor portal development.
External website agents can be created with Copilot Studio.
Customer and vendor support powered by AI.
Business system integration, such as integration with Dynamics 365.
Access and permissions using authentication and Dataverse access.
Microsoft Power Platform
Microsoft Copilot Studio allows businesses to build custom AI Chatbots and intelligent Virtual Agents to communicate with users, access business knowledge and business systems. DHRP builds solutions based on individual customer service and employee support and business needs.
Create customised conversational experiences focused on your organisation's users, business information and processes.
Develop virtual agents to answer questions, deliver information and support specific interactions throughout the customer and employee experience.
Develop enterprise-ready agents powered by AI that seamlessly integrate with relevant business data and systems, providing a more seamless and user-friendly experience for customers.
Integrate custom AI chatbots into the Microsoft Power Platform framework, including functionality and integrations tailored to your business.

DHRP offers Microsoft Power Platform virtual agents consulting services for ANZ, assisting businesses to plan, build, and deploy Copilot Studio-based solutions within their Microsoft business solutions.
Create personalised agents and conversations according to your business needs.
Help organisations that continue to work with Power Virtual Agents or are moving away from Power Virtual Agents to Copilot Studio.
Embed Copilot Studio agents into customer service journeys to respond to common queries, offer context-appropriate information and assist customers.
Integrate Copilot Studio with the capabilities of the Power Platform to enable business processes and automate repetitive actions, and link the conversational experience to workflows.
Create AI chatbot experiences for enterprise use cases, with relevant business knowledge, integrations and user experiences.
Copilot Studio agents can be integrated with Microsoft and third-party applications using the supported connectors, the knowledge source, workflow, and more. Thus, your virtual agents can access the information and systems that are appropriate for your business.


DHRP facilitates the adoption of conversational AI concepts and tools by Australian and New Zealand businesses into the real world with the implementation of Copilot Studio. From a customer support bot to an employee virtual agent, an enterprise AI chatbot or automated business experience, the solution can be tailored to address your business needs.
Provide customer-friendly experiences that enable conversations to help customers find answers and access support.
Provide employees with an AI-powered internal information, policy, procedure and business resource locator.
Create virtual agents and chatbots for specified business scenarios in customer and employee engagements.
Connect Copilot Studio with Power Platform technologies to facilitate connected AI and automation solutions.
Yes. As Power Virtual Agents has evolved, Microsoft has integrated it into Microsoft Copilot Studio. Copilot Studio for Power Virtual Agents to Copilot Studio is now available for businesses who want to leverage Copilot Studio's tools to build and manage their conversational AI and agent solutions.
To help businesses understand their current Power Virtual Agents environment and plan for moving to Copilot Studio, DHRP can provide a business assessment. Migration or redevelopment should be evaluated on a per-bot/per-integration/per-knowledge-source/per-business-case basis and will depend on the types of bots, integrations, knowledge sources and business requirements.
Copilot Studio can be used to build virtual agents and conversational experiences using AI to provide customer support, employee assistance, knowledge access, and business processes. Agents can interact with business information and interact with supported systems and tools.
Yes. Using Microsoft's capabilities, Copilot Studio can be deployed into Dynamics 365 and customer service environments. This can enable virtual agents to work with customers, give information and help with specific customer service actions.
Yes. Copilot Studio enables the creation of tailor-made conversational AI experiences to meet specific business needs. Organisations can develop agents employing related knowledge sources and link them to supported Microsoft and external business systems.
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