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HR & Payroll Add-on for Australian Businesses

Dynamics 365
Field Service

what is Dynamics 365 field servcie

Field service is helping organisations to improve their consumer effort and resource productivity. And if you use Microsoft dynamics 365. 

The platform has an amazing scheduling system including improved resource optimisation. The use of field service CRM is to keep customers as the center part of your organisation. But before you go for the final version, you must try Dynamics 365 field service trial(Read how you get a free trial) to understand it better. Also, learn what else you can do with Dynamics 365 field service upgrade.

What’s new in Dynamics 365 Field service?

OPTIMIZE SCHEDULING

Indeed, organisation skills are a core part of your company and field service is about giving you a more flexible scheduling option.

  • With the Field service 365. You can get customer service representatives along with workflow dispatchers.
  • And if you include an improved and accurate scheduling system. You can automatically maximise the appointments for the week.
  • Field service automates the scheduling of resources. So, it ultimately helps in identifying available resources.
  • You get to know about resources faster and the ones that are relevant based on their skill level and geographical location.
time-management-how-to-create-a-schedule-header@2x
contract management

CONTRACT MANAGEMENT

You must be wanting a more natural way to manage contracts and products for customers, but not only in one location. Well, your concern has the answer with
Microsoft Dynamics 365 for Field Service.

  • It will provide your organisation with significantly more visibility for contact information.
  • Also, it allows your team to be more efficient and recognize more sales & opportunities that bring business.

INVENTORY MANAGEMENT

Microsoft Field Service software is the one that offers you real-time updates on inventory and stock history.

  • This history includes depots, trucks, and warehouses.
  • It ensures that the inventory is precise enables you to manage and track it with better insight.
  • Ultimately, you will have fewer issues and provides you with insights on better stock forecasts and ordering.

processes for employees. So, they can focus on targeting the right audience along with the creation of a perfect campaign.

connected file servcie d365

CONNECTED FIELD SERVICE DYNAMICS 365

Customers are the most essential entity. And with Microsoft CRM for field service, you can ensure that you offer end-to-end service customer service and report. For the Dynamics 365 field service pricing, you can contact DHRP.

  • Keep your customers informed by including them in every important communication. And ensure a positive relationship with them from start till the end of the sales process.
  • You will also allow your customers insight into your processes. It is made possible with Dynamics 365 field Service mobile app & customer portal.
  • Moreover, You can give them access to all the what, where and when to offer complete professional support.
  • This automated system allows you to provide customers with messaged and calls to make them a part of every communication

with all kinds of landing pages or web forms. So, you get your documentation right and will be able to capture more leads with professional documents.

CUSTOMIZABLE

Field service app dynamics 365 does not limit you to these features.

  • It offers AppSource (visit Microsoft Appsource) to enhance your software capabilities by including add-ons from a third-party.
  • Above all, you can also add modules from our partners or other Microsoft applications.
  • It helps you in finding custom applications. Furthermore, it provides more operation assistance to your business.

events and logistics along with venue selection. Moreover, you can schedule, track and get registrations for any event with the marketing calendar.

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