Dynamics 365 was introduced by Microsoft in 2016, merging Dynamics AX, their ERP solution, and the Dynamics CRM application. Dynamics 365 is a comprehensive set of services that enables you to build all-in-one solutions rather than picking and selecting from a menu of options.

Microsoft Dynamics 365 is most commonly utilized by businesses with 50-200 people and annual revenues of $10 million to $50 million.

Dynamics 365 applications are designed to work together—and with your existing systems—to provide a holistic solution that integrates your entire organization, enabling intelligent marketing processes and seamless operations.

Here are some of the Dynamics 365 features that support our strategic decision and positively influence your customers.

• Sales insights
• Connected to LinkedIn Sales Navigator
• Customer service dashboard
• Activity log and connections to CRM
• Power BI and Cortana Intelligence
• App source

Microsoft Dynamics 365 Business Central is a complete cloud-based business management platform that allows users to migrate from accounting software or traditional ERP systems to a one, realistic solution for financial, transaction, sales, and customer care.

Microsoft Dynamics 365 Customer Engagement (CE) brings together Microsoft Dynamics for Customer Service, Sales, Marketing, Field Service, and MS Dynamics for Project Service Automation into one platform. This combination enables you to generate and maintain a complete picture of all of your consumers.

Microsoft Dynamics 365 F & O is a modern business solution that gives companies an extensive overview of their financial information, which allows them to run their financial activities successfully.

Microsoft Dynamics 365 Finance gives you the ability to track your company’s performance in real-time, forecast future results, and make data-driven decisions to help your company grow, regardless of its size or industry.

The Dynamics 365 Field Service business application enables enterprises to provide on-site service to customers. The program integrates workflow automation, scheduling algorithms, and mobility to prepare mobile professionals for success when they are on-site with clients troubleshooting problems.

Microsoft Dynamics 365 Sales is a 360-degree sales management software that supports your company’s view of key business development activities, maximizes revenue opportunities, and enables it to work more efficiently across teams.

Yes, but not entirely. It is your choice that you choose cloud-based Dynamics 365 or on-premises. Microsoft’s web services platform Azure hosts cloud-based instances of Dynamics 365, allowing applications and services to be written, tested, deployed, and managed from a network of managed data centers situated worldwide. Mostly, local businesses prefer on-premises Microsoft Dynamics 365.

No, but there is a free trial for 30 -days. You can get it through a Microsoft-certified partner and implement it within your organization. If it fits your company, buy premium.

CRM and ERP