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A Family Farm Case Study

Major Challenges > Our approach > Result (Outcome):

With a rich farming heritage since the 1950s, this organization is a leading supplier of premium fresh produce in Australia. Today, the Family Farm sits on over 4,000 hectares of premium horticultural land in New South Wales and the Northern Territory. The company employs more than 300 seasonal contract employees, and supplies produce to all capital cities across Australia.

Partnering with DHRP, they streamlined complex payroll processes, ensured compliance, and maintained their commitment to quality across their two flagship brands. Both brands are dedicated to providing high-quality, fresh produce to Australian consumers.

Transport-management

Industry

Agriculture

Learning Management System 365

Previous System

Microsoft Dynamics 365 Payroll, Finance, and Operations

Dynamics-365-Field-Service

Services provided

Payroll processing, timesheets, costing, payroll tax, compliance with industry awards, and handling complex leave requirements.

timesheet-rost-1-1

Timeline

ongoing

Layer-14

Number of Users

Approximately 100 employees with a total of 1200 employees in various countries and cities.

Major Challenges:

This private organization faced several major challenges with its previous system, Microsoft Dynamics 365. These challenges include:

As an agriculture-based business, a private company faced unique challenges related to payroll management. The nature of the industry often led to varying work hours, seasonal fluctuations in labor demand, and different pay rates based on specific tasks. The diverse roles within the farm, such as field workers, machinery operators, and administrative staff, required careful consideration of industry-specific awards and allowances. Calculating accurate wages and overtime for employees engaged in various activities required a sophisticated and flexible payroll system.

With a workforce spread across different countries and cities, managing payroll accurately and consistently presented a significant challenge. Each country has its own set of labor laws, tax regulations, and compliance requirements, which need to be incorporated into the payroll system. Moreover, the mobile nature of the workforce meant that employees might be working from different locations and accessing payroll-related information remotely. Ensuring that the payroll system was accessible, secure, and in compliance with various jurisdictions was a complex task.

Transitioning from their previous payroll system, Microsoft Dynamics 365 Payroll, Finance, and Operations, to DHRP’s Dynamics 365 Payroll required a seamless transfer of employee data and payroll rules. Ensuring data accuracy during the migration process was crucial to prevent discrepancies and errors in the new system. Additionally, integrating the new payroll system with existing HR and financial modules posed challenges that needed to be addressed to ensure smooth data flow and process synchronization.

Agriculture is a labor-intensive industry where leave management can be complex due to seasonal work patterns and varying employee schedules. a private company needed a comprehensive solution that could handle different types of leaves, such as sick, annual, parental, and long service leave, while complying with relevant labor laws and industry regulations.

The agriculture industry often has specific industry awards, which are legal requirements for minimum pay, overtime, and allowances for certain job roles. Compliance with these awards was crucial to avoid penalties and legal issues. Additionally, ensuring accurate payroll tax calculations, superannuation contributions, and tax deductions for employees across multiple jurisdictions added complexity to the payroll process.

With a mobile workforce that might not have easy access to on-site offices, providing employees with self-service capabilities to manage their payroll details became crucial. Ensuring that the payroll system was user-friendly and accessible on various devices allowed employees to conveniently access their pay stubs, leave balances, and other relevant information, improving employee satisfaction and engagement.

Our approach

DHRP began the implementation process by thoroughly analyzing a private company’s existing payroll processes and requirements. Understanding the complexities of the agriculture industry and the challenges posed by a mobile workforce, DHRP devised a customized approach to address their specific needs.

DHRP’s out-of-the-box Dynamics 365 Payroll solution was tailored to handle the company’s unique payroll complexities, including timesheets, costing, payroll tax, industry awards, and various types of leaves.

To ensure a smooth transition, DHRP facilitated the migration of employee data from Microsoft Dynamics 365 to the new payroll system. Integration with other HR systems and financial modules was also done to streamline the entire process.

Recognizing the mobile nature of the company’s workforce, DHRP ensured that the payroll platform was accessible and user-friendly across various devices, making it convenient for employees to manage their payroll-related information remotely.

DHRP worked closely with a private company to ensure compliance with local labor laws, tax regulations, and industry standards across different countries. Customized reporting features were developed to provide insights into payroll data for better decision-making.

Result (Outcome):

DHRP successfully implemented its out-of-the-box Microsoft Dynamics 365 Payroll solution for a private company, catering to their complex payroll requirements and multi-country workforce. The transformation resulted in improved efficiency, compliance adherence, scalability, employee satisfaction, and cost savings. As the partnership continues, DHRP remains committed to supporting a private company’ payroll needs and ensuring seamless operations as they grow and evolve in the agriculture industry.

payroll
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